Privacy Policy

Your right to privacy is important to us


1.      Online Privacy Practices

1.1      We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you.

1.2       We are fully registered under the Data Protection Act 1998 and ensure we comply with all protection the Act affords to you. Further information on the Act is on the internet at

1.3      Any defined terms which are not defined in the Privacy Policy shall have the meanings given to them in the terms and conditions.


2.     Subscription

2.1     In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you subscribe to our website, register to have information sent to you by us as members, register to download information either as a member or non-member, or provide feedback to us through a contact form or when you complete any online survey.

2.2      When you do so, we ask you to give us your name, e-mail address and other personal information that will be needed to supply the Products to you. In relation to online newsletters you can ‘unsubscribe’ at any time from the website. 

2.3      We may use your personal data for future e-mail mailings, support, notification of new products or new versions, general correspondence regarding the products and correspondence which may relate to you. If you would rather not receive future marketing e-mails from us please inform us by e-mail [email protected]

2.4     The information you provide will be kept confidential and will be used only to support your customer relationship with us. We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business.


3.      Paying for the Servcies Accessible from our Website

3.1     Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that site security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. All payments are transacted via NetBanx, who use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:

3.1.1     potentially sensitive information such as your name and address; and

3.1.2    critically-sensitive information like your credit card number and other payment details when the online payment procedure is functioning.

3.2       If concerned only about the privacy of your credit card information, we encourage you to print out the order form, complete your order and then fax the form to us, so we can process your order manually, this may delay the fulfilment of your order

3.3      We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

3.4      We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part.


4.       Cookies

4.1      We do use cookies (defined below) for collecting user information from the site and we will not collect any information about you except that required for system administration of the Web server and otherwise as described above.


These are messages given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

4.2      You have the ability to accept or decline cookies by modifying the settings in your web browser on your computer. However, you may not be able to use all the interactive features of our website if cookies are disabled.

4.3      Find out more information on cookies and how to disable/enable cookies by clicking on the Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link


5.      Further Information on Data Protection and Personal Privacy

For further information from us on data protection and privacy contact:

The Data Protection Manager, FSP, 51 Gresham Street, London, EC2V 7HQ
Facsimile (+44) (0) 207 216 7370
E-mail  [email protected] 

Use of this Site is subject to our Terms and Conditions and Payment Procedure pages

The FSP is a company and charity registered in England. Registered number 5062317, charity Nr. 1140358 and whose registered office is at Sixth Floor, 90 Fetter Lane, London, EC4A 1PT.


June 2004



Company Registration Nr. 5062317 

Registered Charity Nr.  1140358



Tel : 020 7367 9542

Copyright FSP 2011 | 51 Gresham Street London EC2V 7HQ