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Training & Competence Standards & Good Practice Guidance

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Download and print individual sections of the TC Guidance and Good Practice Guidance below

Outcome Standards

Industry benchmark TC standards to help firms with their responsibilities for effective and compliant TC arrangements.


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Outcome Standards with Good Practice Guidance

Industry benchmark TC standards with additional good practice guidance to help firms implement, apply and review their TC arrangements.


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Good Practice Guidance for retail SME firms

Practical guidance and examples of good TC practice provided as a toolkit for SME retail advice firms.


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Good practice Guidance for RDR Implementation

Good practice guidance specifically to help firms implement and comply with the FSA's RDR rules and policy requirements for professionalism.


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TC Glossary of terms

A glossary of the main regulatory and professional terms and acronyms used or referred to within the TC Standards and Good Practice Guidance


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Sponsored by:
redland business solutions
Driving Best Practice in TC Technology and Sponsors of the FSP Training and Competence Standards and Good Practice Guidance.

Redland Business Solutions is the leading provider of specialised GRC (Governance Risk and Compliance) IT solutions to the financial services and insurance industries. We have received widespread acclaim for our Insight solution, which ensures effective management and compliance in the TC (Training & Competence) arena. Insight supports large enterprise and small businesses with flexible and affordable software that provides risk management, process improvements and considerable cost savings. Insight enables critical business applications to be developed and deployed rapidly to support specific processes within financial services.

Redland works with some of the largest companies in the financial services industry including: Sesame, Openwork, Nationwide Building Society, Fortis Bank, Financial Limited, Honister Capital, Norwich and Peterborough Building Society and Sun Life of Canada UK.

We are delighted to be sponsoring this much needed set of Training & Competence standards and guidance for the Financial Services sector. The Insight TC system enables firms to embed these good practices into their business, empowering them to efficiently comply with their regulatory responsibilities and also to promote excellence.

Redland believes that Training and Competence should no longer be seen as a time consuming, regulatory burden but rather be at the heart of any firm's strategy to drive improvement into their single biggest asset – their people.

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