FSSC Recognised Trainers 

Alison Armstrong

Training and Support Services
Tel: 02890 426880
Mobile: 07800 843038
E-mail: info@debtsupportservices.org

Specialist Areas of Training:
Compliant debt solutions training, money education training, money management courses
Certificate in Financial Planning
Certificate in Mortgage Advice and Practice (CeMAP)
Certificate in Lifetime Mortgages (CeLM)
Certificate in Commercial Mortgages

Anne Clews

Specialist Areas of Training:
General Insurance product Knowledge (Payment Protection, Home, GAP, Personal Accident, Critical Illness), FSA Compliance (advising and non-advised selling, Treating Customers Fairly), Selling Skills (face to face and call centre), Customer Service, Management and Supervisory Skills, Performance Management, Coaching, Communication and Inter-personal Skills, Train the Trainer, Team Building and TetraMap (Training Programmes and Certification)

Alexis Collins

Specialist Areas of Training:
Accountancy, Bookkeeping, Budgeting, Finance for Non-Financial Managers and Financial Strategy

Neil Diamond (B.Ed, M.Ed, MBA, Cert PFS)

Specialist Areas of Training:
FSA associated T&C Training, Consultative and Added Value Selling Skills, Internal & External Communication Skills, Supervisory/Managerial Skills training, Cradle to grave training within new business, POS & Electronic T&C training, Specialist Far East Financial Services New Business Training, Managing remote team and Train the Trainer events   

Terry Douglas

CCL City Training
Tel: 020 7626 2000
Website: www.cclcitytraining.com
Email: terry.douglas@cclcitytraining.com

Specialist Areas of Training- for organisations regulated by the FSA and/or covered by Money Laundering and Terrorism legislation: 
Anti Money Laundering (AML); the role of the Money Laundering Reporting Officer; the role of the Compliance Officer; FSA requirements: Senior Management Arrangements, Systems and Controls (SYSC); Internal Audit; Data Protection; Fraud Prevention; 'Whistleblowing' (PIDA); Business Continuity/Disaster Recovery.

Alison Eagle

Simon Evans

Specialist Areas of Training:
Simon is an in-house trainer who specialises in the following areas:
New Financial Planning Manager Induction Training; Higher Authorisaton Training for Financial Planning Managers; Systems Training and Soft Skills Training.

Geoff Gaunt (FPFS Chartered Financial Planner)

Specialist Areas of Training:
Financial Planning, CFP and AFPC Exams, Supervisory Skills and Knowledge, General Advisory Skills and Online Examinations.

Madeleine Halliwell

STAC Solutions Ltd
Tel: 07932 684343
E-mail: enquiries@stacsolutions.co.uk
Website: www.stacsolutions.co.uk

Specialist areas of training: Management & Leadership development, Coaching Skills and 1:1 Performance Coaching, Performance Management, Sales Skills (beginner to advanced), Communicating and Influencing, Designing and Delivering Memorable Presentations; T&C Supervisory skills, Business Development and Account Management. Business Planning, Building Rapport, Customer Services & Telephone Handling skills, Team Building, Train the Trainer

Tim Hattersley (MBA, Dip PFS)

DSW
Tel: 01302 760008
Mobile: 07770 554498
Website: http://www.dswconsulting.co.uk/
Email: th@dsw.uk.net

Specialist Areas of Training:
Management and training consultants – Specialists in leadership and talent development / supply of financial services expertise on a project, interim or full time basis / regulatory qualifications and training.

Andy Leese

Julie Pardy

Specialist Areas of Training:
Supervisory Management Systems training for Sellers, Sales Managers and Head Office Users, Training & Competence Scheme Design & Training Delivery.

Steve Pittaway

Specialist Areas of Training:
Sales Skills, Soft Skills, Management & Supervisor Development, Regulated Sales Induction Training and Regulated Supervisor Induction Training. Technical Skills, Product Knowledge, Regulated Assessment and Assessment Centre Managment and HR Requirements

Harriet Ray

Cardif Pinnacle
Tel: 020 8736 5449
Website: www.cardifpinnacle.co.uk
Email: harriet.ray@cardifpinnacle.com

Specialist Areas of Training:
In-house trainer

Michael Smith (Cert CII)

Specialist Areas of Training:
In-house trainer

Malcolm Smith (LLB FCIB DipM APFS MCIM)

Welland Valley Training LLP
Mobile: 07921 339723
Email:wvtraining@btinternet.com

Specialist Areas of Training:
Examination tuition for CII and IFS basic and advanced papers.  Technical sessions for CPD.  Paraplanner and administrator skills, research and problem solving.  Soft skills, communication, making presentations and personal development.  Business, supervision and management skills, marketing and team development.  Train the trainer, coaching and mentoring.  FSA compliance and T&C. 

Nemesia Willis (Dip CII)

Specialist Areas of Training:
In-house trainer